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How (and why) we recruited for The Tooth Fairy using Predictive Index

COVID-19 hasn’t been good for business for Gateway. Recruiting activity has of course plummeted and so I decided to start a networking group for leaders in industry so that they could get some advice and insights on their job search. We’ve been holding biweekly virtual meetings and during one I walked them through the process …

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Stronger Leadership and how it drives better employee engagement, retention and productivity.

As anybody who has ever read one of my blogs, looked at the Gateway website or done business with Gateway will know, the secret sauce is not in recruiting but in not recruiting. Employee retention is critical for a successful company. I was introduced to Ben Baker at Your Brand Marketing, and he and I …

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Bridging the skills gap in 2020 – but what skills should we focus on?

IBM and Josh Bersin recently put out an interesting study on the skills gaps that are currently opening and how technology advancements are creating gaps in many companies’ workforces. 5800 executives across 50 countries were surveyed and their findings were telling. (https://www.ibm.com/thought-leadership/institute-business-value/report/closing-skills-gap#) They’re feeling pain identifying, recruiting and retaining behavioral skills. Out of 12 identified …

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Employee referral program

5 Reasons Why Your company Needs an Employee Referral Program

Employee referral programs (ERPs) offer a tremendously cost effective solution in the recruiting marketplace. Not only are referred candidates generally of a higher calibre but the cost of hiring is a fraction of the cost of more traditional methods. Additionally, they stay longer AND they take less time to onboard. Despite that a 2014 study …

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poor customer service drives competition

How bad customer service actually drives competition

I went on vacation last week. It was lovely. Thanks for asking. My wife and I escaped without children to beautiful, sunny and hot Mexico. A couple of things got me thinking about how some companies are their own worst enemies. Uber is on the verge of launching in Playa Del Carmen, the taxi drivers …

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